Your browser does not support JavaScript. Please activate this feature in order to ensure your order is properly placed. Shipping Information | Self Reliance Outfitters

VISIT OUR CLEARANCE SECTION FOR GREAT CLOSEOUT DEALS!

Shipping Policies

Shipping Department:

Open Monday through Friday (closed Saturday and Sunday)

SHIPPING CHARGES

Our cart system calculates shipping charges based on the estimated weight of items purchased, the destination of the package and a handling fee. ALL packages are sent "no signature required”. If you want your package to have a "signature required" please contact our customer service line 317.791.8777 Monday thru Friday 9 am to 4 pm EST to place your order.

NOTICE: We do not consolidate or combine orders for shipping.  If you wish to have all your items shipped in a single shipment, then you must purchase those items in single order. 

SHIPPING POLICY

If you have any questions about our policies and procedures, please contact us or call customer service at 317.791.8777.

We ship orders within 2 to 3 business day to ship (International Order could take up to 4 business days on average). Please keep in mind during the holidays it could take longer. 

ALL Domestic Order going to a PO Box must be shipped either Standard Shipping, regardless of what service was chosen.  Any stated transit times are based from the day your order is shipped. 

Please note: We do not ship orders on Saturday or Sunday. Any order placed on Friday, Saturday, Sunday or a National Holiday will be processed the next business day. We DO NOT offer same day shipping. 

WE DO NOT SHIP TO THIRD PARTY INTERNATIONAL SHIPPING CARRIERS OR SERVICE CENTERS.

SHIPPING DISCREPANCIES (Overages/Shortages/Damages):

Any shipping discrepancies must be communicated within 5 days after your package is received. Any claims after 5 days will be denied.

DOMESTIC SHIPPING (United States of America)

Standard Shipping:

  • Average transit time is 3 to 10 days, with most packages arriving within 4 business days. (Outside the contiguous U.S. could take longer)

    UPS Ground:

    • Average transit time is 1 to 5 days, with most packages arriving within 3 business days. (Outside the contiguous U.S. could take longer)
    • Cannot ship to PO Boxes

    UPS 2nd DAY AIR:

    • 2 Business Days (once it ships). Guaranteed delivery to every address throughout the continental U.S. and Puerto Rico.
    • Cannot ship to PO Boxes

       

        INTERNATIONAL SHIPPING & HANDLING

        Anywhere outside the United States of America. All times are estimates once your package has shipped. It could take up to 4 business days after your order is placed before it ships. Shipping charges DO NOT INCLUDE any duties, taxes, import fees and/or brokerage fees imposed by your country's import and/or clearance offices.

        USPS Priority Mail International:

        • Full Tracking via USPS Tracking Site
        • Average transit times are 6 to10 days (Once your order ships. Exceptions apply and delivery times are not guaranteed)

        USPS First Class International: (only to the following countries):

        Belgium, Brazil, Canada, Croatia, Denmark, France, Germany, Great Britain (UK), Israel, Netherlands, Spain, Switzerland.

        • Average transit times are 7 to 21 days (Once your order ships. Exceptions apply and delivery times are not guaranteed)
        • Only eligible for packages up to 4 lbs

        UPS Standard: (Canada ONLY)

        • Average transit time is 1 to 3 days.
        • Delivery by end of day
        • Convenient door-to-door service

        UPS Worldwide Expedited:

        • Average transit time is 2 to 5 days.
        • Delivery by end of day
        • Up to 3 delivery attempts will be made

        UPS WorldWide Express:

        • Average transit time is 1 to 3 days.
        • Delivery typically by 10:30 or 12:00 noon
        • Up to 3 delivery attempts will be made

          We DO NOT Ship to following countries at this time:

          1. Bonaire
          2. Sint Eustatius and Saba
          3. Indonesia
          4. Mexico
          5. South Sudan
          6. Tunisia

          International Shipments: Estimated delivery times are from date your package ships, provided no problems occur with your local customs office.  It could take up to 4 business days after your order is placed before it ships. Self-Reliance Outfitters or The Pathfinder School will not be held responsible or liable for any problems that result at your local customs office. No refunds will be given for items that are seized at your local customs office. Self-Reliance Outfitters or The Pathfinder School will not be held liable for any customs duties or taxes that arise from your local customs office. Self-Reliance Outfitters or The Pathfinder School will also not be held responsible for any additional fee(s) the local carrier in your country may charge. Our international shipping prices reflect the base shipping charge, not including customs duties, taxes, and country-specific fees. Our fees ONLY reflect the cost for us to ship your order to your country. If you are unsure of your country's import policies, please check with them before ordering. Self-Reliance Outfitters or The Pathfinder School is not responsible for delays caused by weather or other natural disasters.

          ORDERING METHODS

          Online

          Click on "Add to Cart"

          Phone

          By calling 317-791-8777 Monday through Friday

          9 am to 4 pm Eastern Standard Time

          Mail

          Self-Reliance Outfitters

          6050 Churchman Bypass

          Indianapolis, IN 46203

          USA

           

          PAYMENT OPTIONS

          Online orders can be paid by: credit card, PayPal, Check or Money Order. We accept the following credit cards: VISA, MasterCard, American Express and Discover. Orders sent via mail can be paid by check or money order.

          Back to Top
          x